Here at Bowhead, we strongly believe that our past performance is an excellent predictor of future success. We closely adhere to our Inupiat values and traditions that help us to focus on our corporate mission and vision. Ultimately, our customers benefit from the wealth of experience and talent that Bowhead brings to the table.

For an insider's perspective, take a look at the three "case studies" outlined below and you will see examples of how Bowhead tackled recent customer projects and provided each organization with a solution. Can we help you next?

Case #1: The DOT Move
Case #2: The Pentagon Storage Issue
Case #3: The Planning and Execution of a National Conference

CASE # 1: The DOT Move
Problem: The U.S. Department of Transportation needed to relocate more than 5,800 federal and contract staff to its new Southeast Federal Center office complex in Washington, D.C.
Solution: Despite facing numerous challenges including furniture, power, and network wiring delays, Bowhead was able to team with various companies in order to successfully move approximately 700 workstations after hours in one weekend without any disruption in service. Each workstation was validated as operational, and then packed and moved to the new building, where it was checked for operation and prepared for use that Monday morning. Bowhead's network engineers were responsible for the relocation and checkout of all wide-area network circuits. We worked with our contract partners to perform the certification and accreditation, and provide ongoing operational support for the new DOT network Infrastructure. Bowhead also relocated all Consolidated Operating Environment (COE) file and print servers, the enterprise mail and EMC storage arrays, and migrated the Enterprise Network Operations Center to the new building. This and additional network connectivity work was executed within a 90-day timeframe to ensure that our DOT customer was fully operational in its new facility with minimal impact on operations.

CASE #2: The Pentagon Storage Issue
Problem: The Pentagon Renovation ("PenRen") Program needed a new warehouse to store materials while sections of the Pentagon underwent renovation.
Solution: As part of its comprehensive solution for the Pentagon, the Bowhead team developed a relocation plan that included a 100 percent wall-to-wall inventory effort. Bowhead chose a 60,000 square-foot warehouse in Lorton, Virginia to house PenRen's $40 million inventory of over 5,000 individual line items of furniture, cables, electronic equipment, telecommunications equipment, and over 7,000 individual items. In only two days after contract award, trucks carrying the inventory began the 12-mile transfer trip from Springfield to Lorton. In less than four days and with a staff of only eight, the warehouse team delivered warehouse services from both the old warehouse site and the new site. While the Bowhead Relocation Plan called for a 14-day timetable, the move was actually completed in only 10 days, -- using 87 tractor trailers and working 12 to 14 hours a day. The new state-of-the-art warehouse contains a number of enhancements in security and technology, which allow for more effective operations than the old facility. For example, the new site has eight indoor loading docks, new high-intensity lighting, a heavy-duty fire suppression system, plus a second level used to store high-dollar items. Inside the warehouse, Bowhead installed a radio frequency (RF) bar coding system" and a PenRen-tailored inventory management database to meet all tracking and accountability requirements. This RF bar coding system allows warehouse staff to update the database from any location. Soon after arriving at the new location, Bowhead conducted a number of meetings with all customers in order to develop a new 75-page standard operating procedure (SOP) for day-to-day operations within the warehouse. This SOP has since been adopted as a model by other PenRen organizations.

CASE # 3: The Planning and Execution of a National Conference
Problem: As part of its outreach program, the Department of Homeland Security's (DHS) US-CERT division needed help with the promotion and production of its annual National Cyber Security conference in Orlando, Florida.

Solution: In less than one year's time, the Bowhead Event and Marketing Team was able to put together comprehensive marketing and event management strategies for the 3rd Annual GFIRST National Conference. Bowhead was able to more than double conference attendance (from less than 200 to more than 500) through targeted marketing that included participation at industry tradeshows, direct mail, and Web promotions. Bowhead's Event and Management Team also coordinated all event-related logistics: from registration and housing to audio/visual, food-and-beverage, conference materials, and meeting space design. Conference participants commented on the seamless operation of the five day event that included pre-conference training sessions. The success of the conference positioned DHS to team with other organizations in both the public and private sector interested in advancing the cyber security mission and to capitalize on the "buzz" generated within the cyber security sector.